Frequently asked questions
Direct answers to the most common questions. If yours isn't here: support@aiforya.fr.
How many extensions can I download?
Each extension is bought separately, as a one-off payment. You download the extensions you have bought, as well as all free extensions.
The list of extensions linked to your account is visible in My account > My extensions.
On how many sites can I activate my license?
- 1-site licence
- 5-site licence
- 25-site licence
What is the BYOK model?
BYOK stands for Bring Your Own Key. AIFORYA extensions that use AI connect to your own Anthropic, OpenAI or Google API key. You are billed directly by the AI provider at cost, with no AIFORYA margin.
Concretely: you pay AIFORYA once for each extension, and separately your AI usage to the providers. Total transparency, no hidden tokens.
Full details: How BYOK works.
Do extensions receive updates?
Yes, during the 12 months included with the purchase, renewable at the purchase price. Updates arrive automatically via WordPress, like any extension. An AIFORYA > Updates screen in WordPress lets you force a check.
After those 12 months, the extension keeps working, including its AI features with your key: only the updates stop.
Is there a subscription to cancel?
No. The purchase is one-off: no renewal, no later charge. Your invoices are available in My account > Billing, which opens the Stripe portal.
Refund policy?
A full refund is granted within 14 days of purchase, no questions asked. Write to support@aiforya.fr with your purchase email.
How do I contact support?
By email: support@aiforya.fr.
If the question concerns a specific extension, mention the extension name and the license key in the message (the last four characters are enough to identify it).
Is my customer data shared?
No. AIFORYA only stores license data and metadata of activated sites (domain, WordPress version, last contact). Data processed by extensions stays on your WordPress site or transits directly to your own AI API key (BYOK model). See the privacy policy.
Do extensions work without AI?
Yes for most. AI features are optional and disabled as long as no BYOK key is configured. The extension remains fully functional on its non-AI mechanisms.
Can I try before buying?
Free extensions are accessible without commitment: they illustrate the quality of the AIFORYA catalogue and can be installed on a test site. There is no trial period on paid extensions — the 14-day money-back guarantee takes its place.